Yahoo beats Google for customer satisfaction
David Rosam on Aug 15 2007 | Filed under: Google, Search engines, Yahoo
Search Engine Journal reports that Yahoo Tops Google in Customer Satisfaction Ranking. The data comes from ACSI (The American Customer Satisfaction Index), whose Q2 2007 ACSI Scores show Yahoo up 3.9% to 79% satisfaction and Google down 3.7% to 78% satisfaction.
SEJ suggests the following as drivers for the results:
What could have influenced the rise in [...]

